Privacy Policy
How we collect, use, and protect your information
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Privacy Policy
Effective Date: January 12, 2026
Last Updated: January 12, 2026
Overview
Casa Lind (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casalind.com and make purchases from us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you:
- Place an order
- Create an account
- Subscribe to our email list
- Contact us via email or contact form
This information may include:
- Name
- Email address
- Shipping address
- Billing address
- Phone number (optional)
- Payment information (processed securely through our payment provider)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type
- IP address
- Time zone
- Pages visited
- Time spent on pages
- Referring website
We use cookies and similar tracking technologies to collect this information.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
- Process payments
- Arrange shipping
- Send order confirmations and updates
- Communicate about your order
Improve our service
- Understand how customers use our website
- Improve our products and website experience
- Respond to customer service requests
Marketing communications (with your consent)
- Send you updates about new products
- Share company news and promotions
- Provide coffee brewing tips and content
Legal compliance
- Comply with legal obligations
- Protect against fraudulent transactions
- Resolve disputes
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
Service Providers
We work with third-party companies that help us operate our business:
- Payment processors (Stripe, PayPal, etc.) - to process payments securely
- Shipping carriers (USPS, etc.) - to deliver your orders
- Email service providers (Mailchimp, ConvertKit, etc.) - to send emails
- Website hosting - to host our website
- Analytics providers (Google Analytics) - to understand website usage
These service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders or subpoenas
- Legal processes
- Government requests
- Protection of our rights or safety
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit.
How We Use Cookies
We use cookies to:
- Remember your shopping cart items
- Keep you logged in (if you create an account)
- Understand how you use our website
- Improve your browsing experience
- Deliver targeted advertising (with your consent)
Types of Cookies We Use
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use the site
- Marketing cookies: Used to deliver relevant advertisements
Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Websites
Our website may contain links to third-party websites (such as our Instagram page or payment processors). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We:
- Use SSL encryption for all transactions
- Store payment information securely through our payment processors (we do not store credit card numbers)
- Limit access to personal information to employees who need it
- Regularly update our security practices
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct inaccurate information.
Right to Deletion
You can request that we delete your personal information (subject to legal obligations).
Right to Opt-Out
You can opt out of marketing communications at any time by:
- Clicking “unsubscribe” in any marketing email
- Emailing us at david@casalind.com
Right to Data Portability
You can request your data in a portable format.
To exercise these rights, contact us at david@casalind.com. We will respond within 30 days.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Email Communications
Marketing Emails
If you subscribe to our email list, we will send you:
- New product announcements
- Promotions and special offers
- Coffee brewing tips and content
- Company updates
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
Transactional Emails
We will send you transactional emails related to your orders (confirmations, shipping updates, etc.) even if you unsubscribe from marketing emails. These are necessary to fulfill your order.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer needed, we securely delete or anonymize it.
International Users
Our website is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “Last Updated” date.
We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to know if we sell or share personal information (we don’t)
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at david@casalind.com.
This privacy policy was last updated on January 12, 2026.